The Customer
Before working with us at Curbside, this customer had difficulty finding a waste and recycling contractor that could collect at the times they needed.
They experienced a constant struggle to liaise with their supplier and were let down regularly. After they’d contacted us, we talked with them to understand their requirements where we identified a few incorrect processes at two of their locations, all of which they were paying for.
We devised a multi-site plan to manage all their locations under one single agreement. Once agreed and put into practice, our newly proposed bin allocation and collection plan created more space at each site, reduced their overall costs and helped them increase the amount they recycled.
